Frequently Asked Questions
Below are our most commonly asked questions. If there's something else you need to know, please contact us.
Is Wi-Fi available?
Yes, all of our apartments and facilities have access to resort-wide Wi-Fi.
Where do I park my car?
We offer onsite secure parking and each apartment is allocated their own park. If you have extra vehicles, there is free parking on the Centaur Street and Omrah Avenue next to our resort.
Can I cancel my booking?
- Booking cancellations outside of 7 days of arrival date, a full refund will be granted with no fees.
- Booking cancellations within 7 days of arrival date, the guest will forfeit their full accommodation amount.
- In peak season, above cancellation policy will be altered to 28 days notice.
- For Group Cancellations: All groups must inform us 28 days prior to arrival of any cancellations/date changes. Group deposits are non-refundable.
OVR Management will treat all cancellations and amendments on a case-by-case basis.